Get in Touch With Us
If you have a question about one of our reviews, spotted something that needs updating, or want to flag a concern about gambling sites not on GAMSTOP, this is the page for you. Below is how to reach us, what we can help with, and what we cannot.
How to Get in Touch
The best way to contact Non Gamstop Casinos is by email at [email protected]. We read every message that comes in and aim to reply within two working days, though this can stretch during busy periods.
When you write in, a bit of context helps us respond faster. Let us know which page or offer your message relates to — for example, a specific casino from our Best Non GamStop Casinos 2026 guide, a bonus term you found confusing, or a general query about how non GamStop casinos operate in Great Britain.
What We Can Help With
- Questions about reviews and ratings — If you want more detail on how we assessed a particular casino not on GamStop, including its welcome offer, wagering requirements or payment options, ask and we will explain our reasoning.
- Corrections — Casino terms change often. If a bonus, minimum deposit, withdrawal limit or licensing detail on our site looks out of date, please tell us so we can check and update it.
- Content suggestions — If there's a topic around Curaçao casinos, payment methods, or sports betting sites not on GAMSTOP that you would like covered in more depth, we welcome the suggestion.
- Site feedback — Anything that makes the site harder to use, from broken links to confusing wording, is worth flagging.
What We Cannot Do
We are a research and review publisher, not a casino operator, payment provider or regulator. That means we cannot process withdrawals, resolve account disputes, or intervene in disagreements between you and a casino directly. For those issues:
- Contact the casino's own customer support team first, using the channel listed on its site.
- If a casino is licensed by an overseas authority such as Curaçao, that licensor's complaints process — where one exists — is the next step, not this site.
- None of the casinos featured on this site are regulated by the UK Gambling Commission, so the Commission's dispute process does not apply to them.
If You're Worried About Your Gambling
We are not a support service, and nothing on this page should be read as a substitute for professional help. If gambling is causing you or someone close to you difficulty, GamCare offers free, confidential advice and can be reached through its helpline. GAMSTOP covers self-exclusion for UK-licensed sites only; because the casinos we cover sit outside that scheme, readers who want a break from all gambling, including sites not on GAMSTOP, should also look at independent blocking software and set their own deposit and loss limits directly with any operator they use.
If you mention a concern like this in an email to us, we will point you towards GamCare and other relevant resources rather than offering guidance ourselves.
Editorial Independence
Some pages on this site link to casinos through commercial partnerships, and we may earn a commission if a reader signs up through one of those links. This never affects how a casino is ranked or reviewed — our editorial team, led by {{ author }}, assesses each site on the same criteria regardless of any commercial relationship. If you have questions about how a specific ranking was reached, our contact email is the right place to ask.
What Happens After You Write In
Every message is read by a person, not a bot. We aim to reply within two working days. If your enquiry needs input from more than one member of the team, for example a factual correction that requires re-checking a casino's current terms, it may take a little longer — we will let you know if that's the case rather than leaving you waiting.